{"xsrfToken":"a493cbe1a091e748871965d6014ec12c9b05f5e3_lout","branding":{"id":"5","key":"ubvs","name":"Mercell UdbudsVagten Kundeservice","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/237","theme":{"headerBGColor":"#24063f","headerLinkColor":"#ffffff","headerLinkHoverColor":"#3c0f63","headerLinkHoverBGColor":"#3c0f63","headerBadgeColor":"#3c0f63"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to Customer Service in the Mercell Group","sharedPortalName":"Customer Service","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fi-FI":{"helpCenterTitle":"Asiakaspalvelu","sharedPortalName":"Asiakaspalvelu","localeDisplayName":"Finnish (Finland)"},"ru-RU":{"localeDisplayName":"Russian (Russia)"},"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to Customer Service in the Mercell Group","sharedPortalName":"Customer Service","localeDisplayName":"English (United States)"},"sv-SE":{"helpCenterTitle":"Välkommen till kundservice","sharedPortalName":"kundservice","localeDisplayName":"Swedish (Sweden)"},"da-DK":{"helpCenterTitle":"Velkommen til kundeservice i Mercell Gruppen","sharedPortalName":"Kundeservice ","localeDisplayName":"Danish (Denmark)"},"et-EE":{"localeDisplayName":"Estonian (Estonia)"},"en-UK":{"localeDisplayName":"English (UK)"},"no-NO":{"helpCenterTitle":"Velkommen til kundservice","sharedPortalName":"Kundeservice","localeDisplayName":"Norwegian (Norway)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#24063f","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/0b1a25c4-bd71-4e7b-b4ce-f9c4e4a06353/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMDAyMmZkOC01OTE2LTQ4MDAtYWQwNy0wODQzOTViYTM3ZjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBiMWEyNWM0LWJkNzEtNGU3Yi1iNGNlLWY5YzRlNGEwNjM1MyI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzkwODUsIm5iZiI6MTczMjE3ODQ4NX0.wP4H6VOBnrvDauHlysdlTfHeR5XY70PKRH0lhRga8R0&client=00022fd8-5916-4800-ad07-084395ba37f5&height=300&mode=fit","bannerMediaApiFileId":"0b1a25c4-bd71-4e7b-b4ce-f9c4e4a06353","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"5","key":"ubvs","projectId":10533,"serviceDeskId":5,"name":"Mercell UdbudsVagten Kundeservice","description":"<p>Velkommen! Har du nogen spørgsmål til vores kundeservice så vælg endelig fra listen. Vores åbningstider er alle hverdage fra 8-16.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","onlyPortal":false,"reqTypes":[{"id":"921","name":"Book et opkald","descriptionHtml":"","callToAction":"Book et opkald","introHtml":"<p>Du kan lade os ringe dig op inden for vores åbningstider.</p>","icon":11801,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11801","groups":[7],"key":""},{"id":"350","name":"Jeg behøver hjælp med min MatchMail","descriptionHtml":"<p>For at hjælpe dig har vi brug for en samtale med dig. Hvornår ønsker du, at en af vores informationsspecialister kontakter dig?</p>","callToAction":"Jeg behøver hjælp med min MatchMail","introHtml":"<p>For at hjælpe dig har vi brug for en samtale med dig. Hvornår ønsker du, at en af vores informationsspecialister kontakter dig?</p>","icon":11802,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11802","groups":[7],"key":""},{"id":"26","name":"Kundeservice","descriptionHtml":"<p>Du kan også bede os om at ringe dig op <a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/5/group/7/create/342\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">her</a> eller ringe til os på telefon +45 8882 1333</p>","callToAction":"Kundeservice","introHtml":"<p>Skriv ind til vores kundeservice og vi vil hurtigst muligt besvare din henvendelse.</p>","icon":11803,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11803","groups":[7],"key":""},{"id":"349","name":"Anden support","descriptionHtml":"","callToAction":"Anden support","introHtml":"","icon":10832,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10832","groups":[],"key":""},{"id":"351","name":"Feedback","descriptionHtml":"","callToAction":"Feedback","introHtml":"","icon":10941,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10941","groups":[],"key":""},{"id":"352","name":"Support - Email","descriptionHtml":"","callToAction":"Support - Email","introHtml":"","icon":10926,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10926","groups":[],"key":""},{"id":"353","name":"Support phone","descriptionHtml":"","callToAction":"Support phone","introHtml":"","icon":10900,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10900","groups":[],"key":""}],"reqGroups":[{"id":7,"name":"Generelt"}],"orderMapping":{"7":[350,26,921]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"4f6df1ca-af4b-30fc-9077-a75cbed936af","appLinkName":"System Confluence","appLinkUrl":"https://mercell.atlassian.net/wiki","spaceKey":"UV","spaceName":"UdbudsVagten","spaceUrl":"https://mercell.atlassian.net/wiki/spaces/UV","isServer":false},"labels":[],"projectKey":"UBVS","serviceDeskId":5,"kbLinkDomainURLs":["https://mercell.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"UBVS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Danish (Denmark)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMDAyMmZkOC01OTE2LTQ4MDAtYWQwNy0wODQzOTViYTM3ZjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwNTMzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxNzk2ODYsIm5iZiI6MTczMjE3ODQ4Nn0.ecQxBIn7CN09lt345wHzP-dBSpLWhLMtpXJgWwBPKHg","targetCollection":"upload-project-10533","endpointUrl":"https://api.media.atlassian.com","clientId":"00022fd8-5916-4800-ad07-084395ba37f5","tokenDurationInMins":20}},"sharedPortal":{"name":"Customer Service","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://mercell.atlassian.net/wiki","kbLinkDomainURLs":["https://mercell.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=mercell","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"a493cbe1a091e748871965d6014ec12c9b05f5e3_lout","baseUrl":"https://mercell.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://mercell.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"00022fd8-5916-4800-ad07-084395ba37f5","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"5f0c7edebd1147cc95ce2c35933711fa","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}